SonShine Adventures Cancellation & Refund Policy

We understand that plans can change, and we try to be fair to both our guests and our small business. When you book a private charter, that time is reserved exclusively for your group.

Cancellation by Guest

7 days or more before your trip: Full refund
3–6 days before your trip: 50% refund
Less than 72 hours before your trip: No refund
No-shows: Non-refundable

Cancellations must be made by phone, text, or email.

Weather Policy

Your safety is our top priority.

If the Captain cancels due to unsafe weather, mechanical issues, or safety concerns, you will receive:
- A full refund, or
- The option to reschedule your trip
Light rain or cloudy weather does not automatically cancel a trip.

Weather decisions are made by the Captain on the day of the trip.

Rescheduling

Trips may be rescheduled once at no charge if requested at least 72 hours in advance
Rescheduling is subject to availability

Late Arrivals

Late arrival may shorten your trip time.
Significant delays may be considered a cancellation without refund.

Early Return / Seasickness / No Dolphins

Returning early by guest request does not qualify for a refund.
Seasickness does not qualify for a refund.
Dolphins and wildlife are wild animals and sightings are not guaranteed.

Payment Policy

A deposit or full payment is required to reserve your date.
By booking with SonShine Adventures, you agree to this cancellation policy.